Contact

Report a Lost/Stolen Card

To report a lost or stolen VISA Debit Card during regular business hours call
920-729-2999.  After hours, please call Shazam at 1-800-383-8000.


  • This will place a block on your card which will stop any further transactions from happening.
  • If you reported your card lost or stolen after hours, we will contact you during business hours to confirm and go over any recent transactions on your card.
  • If necessary, we will help you file transaction disputes.
  • We will order a new card for you.

To report a lost or stolen MasterCard Credit Card please call our MasterCard
processor (Fidelity) at 1-800-991-4964.


  • They will place a block on your card which will stop any further transactions from happening.
  • Fidelity will go over any recent transactions on your card and file any transaction disputes at the time of your call.
  • A new MasterCard will be issued from Fidelity and you can expect to receive it within 7 to 10 business days.

Loan Rates
Savings Rates